Privacy Policy

GENERAL DATA

In accordance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce we provide you with the following information:

KTTape Sport, S.L. Is domiciled in the street Barceloneta, 48, in Vacarisses, Barcelona, ​​with CIF B66533746. Registered in the Commercial Registry of Terrassa.

In the web www.ktsport.es there is a series of contents of informative nature on kinetic tapes KTTAPE.

Its main objective is to provide customers and the general public with information about the company, the products and services offered.

PRIVACY POLICY

In compliance with Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD), the user is informed that all the data he / she provides will be incorporated into a file, created and maintained under the Responsibility of KTTape Sport, SL

We will always respect the confidentiality of your personal data that will only be used for the purpose of managing the services offered, attending to the requests that we pose, performing administrative tasks, as well as forwarding technical, commercial or advertising information by ordinary or electronic means.

To exercise your rights of opposition, rectification or cancellation, you must go to the company’s headquarters at calle Barceloneta, nº48, in Vacarisses, Barcelona, ​​write to us at the following email info@ktsport.es or call us at +34 603 739 876.

TERMS OF USE

The conditions of access and use of this website are governed by the current legality and by the principle of good faith engaging the user to make a good use of the web. No conduct is allowed that goes against the law, the rights or interests of third parties.

Being a user of the website www.ktsport.es implies that you acknowledge having read and accepted the present conditions and what the legal regulations applicable in this matter. If for any reason you disagree with these conditions do not continue using this website.

Any type of notification and / or claim will only be valid by written notification and / or certified mail.

RESPONSIBILITIES

KTTape Sport, S.L. Is not responsible for information and content stored in forums, social networks or any other means that allows third parties to publish content independently on the website of the provider.

However, taking into account art. 11 and 16 of the LSSI-CE, KTTape Sport, S.L. Is committed to the withdrawal or in its case blockade of those contents that could affect or contravene the national or international legislation, rights of third parties or morality and public order.

Neither will the company be liable for any damages caused by failures or bad configurations of the software installed on the user’s computer. All responsibility is excluded for any technical incident or failure that occurs when the user connects to the internet. Likewise, the existence of interruptions or errors in accessing the website is not guaranteed.

Also, KTTape Sport, S.L. Reserves the right to update, modify or delete the information contained in its website, as well as the configuration or presentation thereof, at any time without assuming any responsibility for it.

We inform you that any price you can see on our website will be for guidance only. If the user wants to know exactly the price or if the product at the moment has an offer that can benefit you have to go to one of the physical stores with which KTTape Sport, S.L.

INTELLECTUAL AND INDUSTRIAL PROPERTY

KTTape Sport, S.L. Is the owner of all rights in the software of the digital publication as well as of the industrial and intellectual property rights related to the contents that are included, except for the rights on products and services of public character that are not owned by this company .

No material published on this website may be reproduced, copied or published without the written consent of KTTape Sport, S.L.

All information received on the web, such as comments, suggestions or ideas, will be considered as assigned to KTTape Sport, S.L. for free. Do not send information that CAN NOT be treated in this way.

All products and services on these pages that are NOT owned by KTTape Sport, SL are registered trademarks of their respective owners and are recognized as such by our company. They only appear on the website of KTTape Sport, SL for the purpose of promotion and These owners may request modification or deletion of the information that belongs to them.

APPLICABLE LAW AND JURISDICTION

These general conditions are governed by Spanish law. For any litigation that could arise related to the website or the activity that develops there will be competent Courts of Terrassa, expressly renouncing the user to any other jurisdiction that may correspond.

COOKIES PRIVACY POLICY

KTTape Sport, S.L. On their own account or that of a third party contracted to provide measurement services, may use cookies when the user browses the website.

Cookies are files sent to the browser through a web service in order to record user activities during their browsing time.

The cookies used are only associated with an anonymous user and his computer, and do not provide the personal data of the user.

Through the use of cookies it is possible that the server where the web is located recognizes the web browser used by the user in order to make navigation easier. They are also used to measure audience and traffic parameters, control the process and number of entries.

The user has the possibility to configure their browser to be warned of the reception of cookies and to prevent their installation. Please refer to your browser’s instructions and manuals for further information.

In order to use the website, it is not necessary for the user to allow the installation of cookies sent to the website, or the third party acting on his behalf, without prejudice to the need for the user to initiate such a session in each of the services Whose performance requires the previous registration.

In any case, cookies have a temporary nature with the sole purpose of making their subsequent transmission more effective. In no case will cookies be used to collect personal information.

PRIVACY POLICY ON RETURN AND REFUND

Conditions: The products have been purchased through the KTSport online store. If you are not satisfied with your product / products you have a period of 15 days from the date of receipt to exercise the right to return. To make the return, the product must be in perfect condition and in its original packaging.

How can I request a refund?

Within 15 days after receiving your product:

Contact Customer Service to request a refund.
Provide your order number (which you will find in the purchase confirmation email), your personal contact information and specify the products you wish to change or return.
You will receive a confirmation after verifying the completion of the return period.
Send the package to our warehouse using the method of your choice. Please note that you are required to cover the cost of shipping.
KTTAPE SPORT, S.L.

C / Barceloneta, No. 48

08233, Vacarisses, Barcelona

What happens next?

Once the goods have been received in our warehouses and after checking the status of the product, we will send the products that you want to change or refund the full amount of the products / s (except for the initial shipping cost, if applicable) With charge to your credit card for returned items (2-3 days depending on the bank). We reserve the right to accept or reject the return of products that do not meet the requirements or that we believe are not acceptable for return.